Shipping/Refund Policies

Classy Lightroom Presets _ White Lightro

Current average processing times for orders is 2-4 weeks unless you choose Express Shipping at checkout. Express Shipping guarantees your order is sent out within 2-3 business days regardless of when you order.

Order cancellations are to be done via email by contacting me using the chat feature on my site. Please include your order number in the message.

REFUNDS CAN BE ISSUED UP TO 72 HOURS AFTER YOUR ORDER HAS BEEN PLACED. After 72 hours, you will not receive a refund for your order. If you are unsatisfied with your order, please reach out to me so we can remedy the situation. You will likely receive a replacement or store credit. Refunds are issued upon owner's discretion. 

Shipping is done through USPS. Average shipping takes about 3-5 business days after package has left my hands. Tracking numbers will ALWAYS be sent via email at the email address you provide at checkout. Please ensure you are entering the correct contact information upon checkout. Incomplete or incorrect mailing addresses will fall 100% on the customer. You will need to re-pay the shipping fee if a package is returned to me, due to incorrect or incomplete address input. If you have any questions or concerns after your order has shipped, please contact your local post office.

Healthy Spirit & Body LLC is not responsible for shipping delays once orders are shipped out. You can track your package at the number provided in your shipment confirmation email. Please allow 24 hours after your emailed tracking number has been sent to you, for USPS to update their system.

DISCLAIMER: With being a single mother of two and a home-based business, the processing times mentioned above are estimates. With order increases, some orders may take a little longer to process. I try my best to have all orders shipped out in a timely manner. You can request an update on your order by directly messaging me using the chat feature and I will try my best to give you an ETA. Please ensure you include your order number in the message when inquiring. 

Your patience and support is greatly appreciated! Please do not hesitate to reach out with any questions or concerns you may have. Please allow at least 24 hours for a response.